Frequently Asked Questions
- How can I become an authorized Eminence partner?
Spas, salons, estheticians and certified professionals who are interested in more information about carrying Eminence can click here to apply to become an authorized partner or click here to find out more. You can also contact our Business Development team at 1-888-747-6342.
- Is your plastic packaging safe?
Yes. All of our plastics are BPA free.
- Are your products vegan-friendly?
Many of our products are vegan-friendly.
Please contact a Product Support Representative for detailed information at 1-888-747-6342 from 8:00AM PST to 4:30PM PST, Monday through Friday.
- Are your products gluten-free?
Many of our products are gluten-free.
We understand that some people have allergies or sensitivities to certain ingredients. In the case of gluten, for some people, the gluten must be present in the digestive tract (in other words, it must be ingested) in order to cause an allergic reaction. Many people with gluten allergies can still use products containing wheat ingredients (such as hydrolyzed wheat protein) topically applied to the skin without any reaction.
If you feel that you may have a gluten sensitivity or allergy to topical applications, we recommend that you proceed according to your own comfort level, speak with your doctor regarding your concerns and conduct a patch test.
If you have further questions, please contact our Product Support team for detailed information at 1-888-747-6342 from 8:00 AM PST to 4:30PM PST, Monday through Friday.
- What is a stimulating (“HOT”) treatment?
Our stimulating products contain paprika and/or nettle which intentionally create a tingling or “hot” feeling on your skin. These treatments generate a circulatory system response that brings fresh blood flow to the surface of the skin. This increase in circulation encourages the natural cell turnover in the skin while creating a detoxifying and oxygenated environment, leaving the skin toned, firmed and clear.
- What is the percentage of organic ingredients in Eminence Organic Skin Care products?
We are at the top of the skin care industry in terms of organic content and healthy ingredients while still being the most effective organic skin care in the market today. Our products contain a minimum of 70% and up to 95% organic ingredients. The remaining percentage of ingredients follow our company philosophy which is:
We Believe in: We say NO to:
Biodynamic® Sodium Lauryl Sulfate
Sustainable Propylene Glycol
Cruelty Free Animal Testing
- What products are safe for pregnant clients?
We recommend that pregnant clients check with their healthcare provider for any product contraindications that may be unique to them. It is generally recommended that stimulating products should be avoided, as women may find that their skin is more sensitive during pregnancy.
- Why is there a slight color difference in my product?
Our natural, organic and Biodynamic® ingredients may have slight variations from harvest to harvest. Like an heirloom tomato may be red, yellow or orange, our final products may have minor differences also. These slight variations do not affect the efficacy of the product.
- Why do you continually innovate existing products and launch new products?
Eminence is constantly innovating our product formulations to deliver the best results. We also use the latest in skin care science to formulate new products on a regular basis.
- What preservatives does Eminence use?
Eminence uses a combination of safe, gentle and natural preservative systems that are best suited for each product and preserve the benefits of the fruits, vegetables and herbs. The shelf life of the average Eminence product is 12 months.
- What is the Organic Phytonutrient Blend™?
Eminence is constantly innovating our product formulations to deliver the best results. The Organic Phytonutrient Blend™ is a revolutionary concept that was developed by our expert formulators.
Each Organic Phytonutrient Blend™ of organic fruits and vegetables is tailored according to a specific skin care concern to give the best possible results.
We’ve discovered that, when it comes to fruits and vegetables, “more is more” and by creating tailored blends, we’re able to provide a nutrient-dense boost to the skin. These Blends optimize the natural antioxidant content to provide an added layer of protection for the skin, making sure we get the most benefit out of each fruit, vegetable, plant and flower harvested.
- What is Biocomplex2™?
Eminence is constantly innovating our product formulations to deliver the best results. We launched our original antioxidant complex, Biocomplex™, over 10 years ago. Since then, skin care science has advanced to understand an even broader range of vitamins and antioxidants that can be derived directly from fruits and vegetables which, in turn, result in even more amazing skin care benefits.
Extensive research has therefore gone into leveraging this skin care science to develop Biocomplex2™, which will restore radiance, vitality and strength to the skin through a targeted blend of even more antioxidants.
Following our “more is more” theory, Biocomplex2™ contains certified organic Baobab, Lemon, Coconut, Carrot, Indian Gooseberry, Acai, Goji Berry, Barbados Cherry and Camu Camu. In Biocomplex2™, we have also incorporated further skin-nourishing supplements including Alpha Lipoic Acid and Coenzyme Q10.
- What is SLS? Does Eminence use alternatives to SLS?
Sodium Lauryl Sulphate (SLS) is a foaming agent used in bubble bath and also a factory floor degreaser and is commonly used in products that foam or bubble.
Eminence does not use SLS and instead uses non-irritating ingredients such as Coco Glucoside derived from coconut oil.
- Where does Eminence source its ingredients from?
We source premium ingredients from all over the world and combine them with traditional Hungarian craftsmanship to bring you the best skin care worldwide. While most of our products are made in Hungary, some of our products are made in North America with Hungarian formulations and the finest ingredients.
- What does Eminence use for colors and scents in the products?
Eminence prefers to use naturally derived scents and colors. This includes using fruits, vegetables, flowers, herbs, teas and minerals to enhance your enjoyment of our products. For products with ‘Natural Fragrance’ on the ingredient list, it means we have combined naturally derived ingredients into a proprietary blend. Due to the natural and botanical nature of our products, the scent and appearance of the product may differ slightly from batch to batch.